DGME Login – Dollar General Employee Portal Access

The DGME login portal is a secure Dollar General Inc. employee portal used to review employee benefits, company policies, internal updates, and HR information.

To check work schedules, employees use the DGME Legion portal, which is a SOC 2 Type 2 and ISO 27001-certified app that connects with the DGME portal. In addition, for pay stubs, tax documents, W-2 forms, and other pay-related information, you can use Money Network Financial, LLC, a third-party portal connected to Dollar General. You can register there and check your pay stub details.

Access Official Login

Employees can access DGME 24 hours a day, 7 days a week. However, it may experience temporary downtime during peak hours.

Below, we have explained the login requirements, how first-time users can register, how to log in, how to log in without an EID, how to reset the password, how to access pay stubs, how to use the Workvivo app, how to get the W-2 form, employee benefits, common issues and their fixes, how to contact support, and more.

Table of Contents

How to Register for DGME (First-Time Users)

If you are new to Dollar General, you must complete the registration process before logging in to the DGME portal. After that, you can easily log in to your account using your credentials.

The DGME registration process takes only a few minutes. You can register using your employee ID and personal information. Let’s look at the required steps.

Step 1: Open the DGME Portal Website

Open this URL: https://websso.dolgen.net/ssoa/default.aspx?siteid=72. It will take you directly to the login page.

Step 2: Open the Registration Page

Click “First-time user? Register now”

Step 3: Add Personal Information

Enter your Employee ID (EID).
Provide your personal information, including your first name, the last four digits of your SSN, and your date of birth.
Click the Submit button.

Step 4: Set Your Username and Password

After that, the DGME system will automatically verify your information against your employee record. Once the verification is successful, you will need to set a few things:

Set your username and password.
Set your password recovery security questions.
After successful registration, you can use the DGME login portal with your new credentials.

Note: If the information does not match the employee record, the registration will not be completed, and the employee will need to contact the manager, HR, or DG Help Desk.

DGME Login Requirements

To sign in to the DGME portal, you must have some important information:

Login ID, also called EID.
Your legal first name and last name.
Your password, which you set for the first time during employee registration.

Important: Your manager or HR department usually provides your Employee ID. The last four digits of your SSN, date of birth, and hiring year are not required for login. However, you must know this information because it is used for Employee ID recovery or the verification process.

How to Log In to the DGME Portal

The DGME login process is simple. You can sign in by entering the required information.

Enter your Login ID (EID).
Add the initials of your legal first and last name.
Enter your password.
Press the Login button.

Important: If you do not know your EID, you can recover it through the “Look it up here” link. Microsoft Login option is also available on the portal if you are already registered and your Microsoft account is linked to the DGME portal.

How To Retrieve Your Employee ID (EID)

To find your Dollar General Employee ID, you need to enter some personal information in the required form fields, such as:

Open the EID Lookup Page: https://webapps.dolgen.net/EIDLookup/
Enter your legal first name.
Enter your date of birth.
Enter the date you were first hired.
Enter the last four digits of your SSN (Social Security Number).
Click the Submit button.

Retrieve Your DGME Employee ID form fields

Note: After finding your EID number, you can go to the DGME login page and access your dashboard. Make sure the information you enter is the same and accurate as the information provided during registration.

How to Reset Your DGME Password

To reset your DGME login password, you must know some important details, such as your Employee ID, legal first name, last four digits of your SSN, and date of birth. Let’s see how to reset it:

Open the DGME login page: https://websso.dolgen.net/ssoa/default.aspx?siteid=72
Click the “Forgot Password?” button.
Enter your details as mentioned earlier, including your Employee ID, legal first name, last four digits of your SSN (Social Security Number), and date of birth.
Click the Submit button.
After verification, follow the on-screen instructions to create or reset your password.

Pro Tip: If the password reset option is not visible for any reason, contact your direct manager. Employees may sometimes face this issue. Make sure your password is strong and includes letters, numbers, and symbols so that no one can easily guess it. If you have lost your EID, follow our EID retrieval steps.

How To Avoid Fake Websites

Sometimes, employees land on fake websites that claim to be official, such as DGME.com. The only official URL is https://websso.dolgen.net/ssoa/default.aspx?siteid=72. Let’s see what immediate action can be taken if any mishap occurs.

Report it to Dollar General’s official numbers at 1-877-463-1553 or 1-800-334-9338. DG’s official reporting portal also accepts anonymous reports.
Report the phishing website to Google Safe Browsing.
Report the fraud to the FTC at ReportFraud.ftc.gov.
Report it to the FBI IC3 at IC3.gov.

Note: When reporting, provide the fake website URL and attach a screenshot. If you have already entered your details on the fake website, immediately change your password by following our DGME password reset steps.

How to Access the Dollar General Pay Stub Portal

The Pay Stub Portal is a separate Dollar General payroll portal powered by Money Network. You can access it through this URL:https://www.paystubportal.com/FdcPsp/login.ps?orgName=dollargeneral Employees must register before accessing their pay stubs. Previously registered employees may also be required to register again for the updated portal. After registration, you can view your net pay, hours worked, gross pay, taxes, deductions, pay date, pay period, and other payroll details.

How to Register on the Pay Stub Portal

Enter the following information:

Your Employee ID, which was provided when you joined Dollar General.
Your date of birth.
The last three digits of your Social Security Number.

You can directly open the Pay Stub registration page through this URL: https://www.paystubportal.com/FdcPsp/registerForgotOption.ps?appFlow=Registration&orgName=dollargeneral

After your information is verified, follow the on-screen instructions to complete your registration and create your login credentials.

How to Log In to the Pay Stub Portal

Open this URL:
https://www.paystubportal.com/FdcPsp/login.ps?orgName=dollargeneral
Enter your User ID.
Enter your password.
Click the Sign In button.

Note: After signing in, you can access your Pay Stub dashboard and view your pay stubs and payroll details.

How to Reset Your Pay Stub Portal Password

Open the login page:
https://www.paystubportal.com/FdcPsp/login.ps?orgName=dollargeneral
Click the “Forgot your password” link or open this page directly:
https://www.paystubportal.com/FdcPsp/registerForgotOption.ps?appFlow=ForgotPassword&orgName=dollargeneral
Enter your Employee ID, date of birth, and the last three digits of your Social Security Number.
Click Next.
After your information is verified, follow the on-screen instructions to create a new password.

Note: If the password reset option does not appear or you are unable to reset your password, contact your store manager or the Dollar General HR Service Center at 1-855-275-3447.

How to Access DGME Workvivo on Your Phone

Workvivo is a third-party application that connects with the DGME Dollar General portal. Through it, you can view company communications, announcements, payslips, and schedules in one place. The method to access DGME Workvivo is as follows:

Go to the Play Store and install the Workvivo app.
Select your company, Dollar General.
Enter the email address and password provided by your manager.
Click the Login button.

Note: Before logging in to Workvivo, you need an active Workvivo account registered by Dollar General’s IT staff. You will receive an email address, SSO credentials, password, and invitation. After that, you can log in. Remember to set up 2FA after logging in to keep your information secure.

How to Get Your W-2 Online From Dollar General

To download your W-2 form, follow these steps:

Go to the Dollar General Paystub Portal:
https://www.paystubportal.com/dollargeneral
Log in using your Employee ID or username and password.
Open the Tax Forms or W-2 section from your dashboard.
Select the required tax year.
Download or print your W-2 form for tax filing.

Important: Employers generally provide W-2 forms for the previous tax year by January 31. If you cannot access your account, contact Dollar General HR or payroll support for assistance or request a mailed copy of your W-2. If you cannot log in to the Paystub Portal, see our Paystub Access Guide.

Dollar General Employee Benefits

Dollar General employee benefits are categorized. Store staff receive different benefits, while Assistant Managers and Store Managers receive some additional benefits. Below, I have listed the core benefits common to retail and corporate employees. For complete benefits, visit our dedicated Dollar General benefits page.

Benefit	What This Benefit Includes
Health Insurance	Different medical coverage plan options
FSA / HSA	Tax-advantaged savings accounts for eligible medical expenses
Life Insurance	Financial coverage for the nominated beneficiary in case of the employee’s death
Disability Insurance	Income support when an employee cannot work due to a short-term or long-term disability
Supplemental Medical Coverage	Additional coverage for accidents, critical illnesses, or hospital-related expenses
401(k) Retirement Plan	Salary savings for retirement and applicable employer-plan benefits
Paid Vacation and Holidays	Paid leave and paid holidays for eligible employees
Parental Leave	Eligible paid or approved leave after childbirth or adoption
Employee Assistance Program	Confidential support for personal, emotional, family, and financial issues
Wellness Resources	Physical, mental, and emotional health support programs
Tuition Benefits	Zero-cost degrees, discounted tuition, or reimbursement for eligible full-time employees
Annual Bonus Opportunity	Performance-based or position-based bonuses for eligible roles
Legal Plan	Access to the MetLife Legal Plan for eligible legal matters
Identity-Theft Protection	Identity monitoring and protection through LifeLock
Early Pay Access	Early access to a portion of earned salary through Legion Instant Pay or Money Network

Troubleshooting: Common DGME Login Problems

Below, I have highlighted the questions most commonly asked by employees in the Reddit community. We have tried to provide accurate solutions. Let’s look at these issues and how they can be resolved:

Password Not Working

Employees are often sure that their password is correct, but sometimes even the correct password is shown as invalid, with the message “Credentials could not be validated.” The solution is to call the ERC and request a password or account reset. Some users had to register again as new users. This may be a bug on the DGME portal.

Forgotten Password

If you forget your password and cannot complete the self-service reset process, follow the password reset process mentioned above.

Security Answers Rejected

Sometimes, you enter the correct answers to your security questions, but the system still marks them as incorrect. In this situation, do not make repeated attempts. Call the ERC and request an account reset.

Personal Information Not Verified

Employees have reported that even after entering their details on the forgotten password form, the system displays an “Information cannot be verified or validated” error. Request a reset from the ERC. You may also need to complete the first-time or new-user registration process again.

Account Locked

An employee’s account may become locked after multiple incorrect login attempts. Inform your manager or the ERC and request an account reset.

Wrong Employee Number Used

A common mistake is using the four-digit cashier or register number instead of the seven-digit EID, which results in an incorrect login attempt. Use your seven-digit Employee ID. If you do not know your EID, follow our “How to Retrieve Your DGME EID” steps.

New Employee’s EID Is Not Active

Remember that immediately after hiring, a new DGME user’s Employee ID may not have been issued or activated in the system. Therefore, the employee’s first login attempt may fail. Wait 24–48 hours and set up the account through the first-time user process.

Former Employee Account Inactive

After leaving the company, the EID may become inactive, the associate email may be missing, or the login credentials may appear invalid. Try registering again on the updated Paystub Portal. If registration fails, request paper pay stubs from Dollar General.

Authenticator/MFA Error

Sometimes, error code 100 appears even after entering the Microsoft Authenticator code. Obtain the Authenticator QR code or manual code from Workvivo or StoreNet. Use the email verification code if it is available.

Correct DGME Login Page Not Found

Employees may also face an issue where Google search results show the EID retrieval page or Paystub Portal instead of the DGME login page, leading them to the wrong page. Visit the official DGME page directly: https://websso.dolgen.net/ssoa/default.aspx?siteid=72

Dollar General Support Contacts

You can contact the official Dollar General helplines below for questions related to payroll, benefits, HR, DGME portal technical login issues, W-2 forms, policies, harassment, store merchandise, etc. These numbers have been taken from official channels.

Department / Contact	Contact Details	Purpose
Employee Response Center (ERC)	1-888-237-4114	For employee questions, workplace concerns, discrimination, harassment, retaliation, or policy-related guidance.
HR Service Center	1-855-275-3447	For questions related to employee or contractor privacy policies and personal information handling. The official page does not describe it as a general DGME support number.
Ethics and Compliance Hotline	1-800-334-9338	To report unethical conduct, policy violations, fraud, harassment, or legal and compliance concerns. Anonymous reports can also be made.
Risk Management Hotline	1-800-456-9446	To report workplace safety hazards, unsafe conditions, threats, or serious safety risks.
Shrink Tip Hotline	1-800-334-9338	To report store merchandise theft, cash theft, inventory loss, or suspected shrink.
Employee Assistance Foundation	[email protected]	To apply for qualifying emergency financial assistance related to a family crisis, natural disaster, house fire, or funeral expenses. This is not a login support email.

Final Thoughts

DGME is a secure Dollar General employee portal where you can view work-related information, including benefits, company policies, internal updates, and HR information. It is available 24/7. This portal may sometimes experience downtime when too many users access it, but other than that, it is a smooth portal.

For checking pay stubs and work schedules, Dollar General is connected to third-party networks: Money Network Financial, LLC for pay stubs and the Legion app for work schedules, which is SOC 2 Type 2 and ISO 27001 certified.

Through the DGME login portal, you can reset your password, complete a new registration, retrieve your EID code, or even log in with Microsoft. For any HR-related questions, you can contact the HR support number at 1-855-275-3447.

Frequently Asked Questions (FAQs)

How Do I Log In to the DGME Portal?

To log in, open the official portal URL: https://websso.dolgen.net/ssoa/default.aspx?siteid=72. Enter your EID, Initials: (Legal first and last name) and password to access your account.

Why Is My DGME Login Not Working?

First, check that Caps Lock is turned off. If the issue continues, the system does not validate your information, or your account becomes locked, contact the Employee Response Center. In some cases, you may also need to register again as a first-time user.

How Do I Reset My DGME Password?

Open the DGME portal: https://websso.dolgen.net/ssoa/default.aspx?siteid=72 and click “Forgot Password.” Enter your Employee ID, legal first name, last four digits of your SSN, and date of birth, then submit the form. After that, set a new password and use it to log in to the dashboard.

How Do I Find My Dollar General Employee ID?

To look up your EID, go to the DGME login page: https://websso.dolgen.net/ssoa/default.aspx?siteid=72. Under the form fields, click “Look it up here.” Enter your legal first name, date of birth, year hired, and last four digits of your SSN, then submit the form.

Why Can’t I Register for a DGME Account?

New employees may need to wait until their hiring information is processed and an Employee ID is generated. After receiving the EID, select the first-time user option and complete the registration. If registration still fails, contact the ERC.

How Do I Access My Dollar General Pay Stubs?

To access your pay stubs, register on the third-party Pay Stub Portal connected to Dollar General. After registration, enter your user ID and password and click the sign-in button. If you forget your password or user ID, you can retrieve it.

How Do I Download My Dollar General W-2 Form?

First, open the third-party Pay Stub Portal and select “View W-2.” Choose the required tax year and follow the on-screen instructions to download, print, or email the form. For a paper W-2 by mail, email the ERC.

Can Former Dollar General Employees Access DGME?

Some former employees can access DGME, while others may need to register again as first-time users or ask the ERC to restore their access. If the Employee ID is inactive and registration fails, request paper copies of the required documents from corporate support.

Where Can I Check My Dollar General Work Schedule?

To check your Dollar General work schedule, download the Legion app and log in. Select Dollar General as the organization and enter your login details. Some employees may need an invitation from their store manager.

What Is the Difference Between DGME and Legion?

DGME is used to access employee account and employment resources, such as pay stubs and W-2 forms. Legion is mainly used to manage work schedules, upcoming shifts, timesheets, and time-off requests.